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Terms and Conditions

Refunds

Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, if provided. To process your return, we require a receipt or proof of purchase.

Kindly note that we cannot provide refunds for event tickets at this time.

Gift Cards

Our bespoke Portobello Bookshop gift cards are available in store and any amount can be loaded onto these cards. Please note that all cards come with a two year expiry date, at which point the value of the card reverts to zero and it will no longer be usable.