Insightful Quality: Beyond Continuous Improvement
2 authors - Paperback
£18.95
Dr. Pamela Zelbst is an associate professor of management, as well as the director of the Sower Business Technology Laboratory (SBTL) at Sam Houston State University (SHSU). She earned certification in Radio Frequency Identification (RFID) Technology from Comp Tia. She is a sought-after speaker on RFID technology and has spoken at several conferences, including the Industry Studies Association sponsored by the Alfred P. Sloan Foundation and the RFID Symposium at Baylor University. Victor Sower is a distinguished professor emeritus of operations management at Sam Houston State University (SHSU). Before entering the academic arena at SHSU, Vic worked for 18 years in a variety of manufacturing positions, including process engineer and process development engineering manager for Ampex Corp. At SHSU he taught courses in operations management, supply chain management, quality management, and technology and innovation management and established the Sower Business Technology Laboratory in the College of Business.