Relationship Marketing in Franchising and Retailing
3 contributors - Hardback
£125.00
Park Thaichon is Director of Research of the Department of Marketing, Griffith University, Australia. His research, teaching, and consulting focus are on digital marketing, technology, relationship marketing, and consumer behaviour.
Lorelle Frazer is Dean of the School of Business and Creative Industries at the University of the Sunshine Coast in Australia. Her research focuses on franchising relationships, and she has been honoured by the Franchise Council of Australia for her ‘significant contributions to the education of the Australian franchise community’.
Scott Weaven is Professor and Head of the Department of Marketing at Griffith University, Australia. His recent research has focused on examining digital, relational and hybridized methods of international market entry, e-commerce and encroachment issues in franchise systems, hybrid sales structures, online relationship marketing and consumer sentiment analysis and market segmentation in a variety of business contexts.