Sarah Chen Author

Randy Betancourt’s professional career has been in and around data analysis. His journey began by managing a technical support group supporting over 2,000 technical research analysts and scientists from the US Environmental Protection Agency at one of the largest mainframe complexes run by the federal government. He moved to Duke University, working for the administration, to analyze staff resource utilization and costs. There, he was introduced to the politics of data access as the medical school had most of the data and computer resources.

He spent the majority of his career at SAS Institute Inc. in numerous roles, starting in marketing and later moving into field enablement and product management. He subsequently developed the role for Office of the CTO consultant.

Randy traveled the globe meeting with IT and business leaders discussing the impact of data analysis to drive their business. And they also discussed challenges they faced. At the same time, he talked to end users, wanting to hear their perspective. Together, these experiences shaped his understanding of trade-offs that businesses make allocating scarce resources to data collection, analysis, and deployment of models.

More recently, he has worked as an independent consultant for firms, including the International Institute of Analytics, Microsoft's SQL Server group, and Accenture's Applied Intelligence platform.

Sarah Chen has 12 years of analytics experience in banking and insurance, including personal auto pricing, compliance, surveillance, fraud analytics, sales analytics, credit risk modeling for business, and regulatory stress testing. She is a Fellow of both the Casualty Actuarial Society and the Society of Actuaries (FCAS, FSA), an actuary, data scientist, and innovator. 

Sarah's career began with five and a half years at Verisk Analytics in the Personal Auto Actuarial division, building predictive models for various ISO products. At Verisk, she learned and honed core skills in data analysis and data management. Her skills and domain expertise were broadened when she moved to KPMG, working with leading insurers, banks, and large online platforms on diverse business and risk management problems.