Ronnie Isherwood Author

Andreas Baumgarten is a Microsoft MVP and works as an IT Architect with the German IT service provider H&D International Group. He has been working as an IT professional for more than 20 years. Microsoft technologies have always accompanied him, and he can also look back on more than 14 years' experience as a Microsoft Certified Trainer. Since 2008, he has been responsible for the field of Microsoft System Center technology consulting and ever since has taken part in Microsoft System Center Service Manager 2010, 2012, and 2012 R2; additionally, he has participated in the Microsoft System Center Orchestrator 2012 and 2012 R2 Technology Adoption Program with H&D. With his deep inside-technology know-how and his broad experience across the Microsoft System Center product family and IT management, he now designs and develops private and hybrid cloud solutions for customers all over Germany and Europe. In October 2012, 2013, and 2014, he was awarded the Microsoft Most Valuable Professional (MVP) title for System Center Cloud and Datacenter Management. Ronnie Isherwood, MCITP, MBCS, is a technology entrepreneur who has worked in the IT industry for more than 20 years including 15 years' experience in delivering infrastructure, systems management, and virtualization technologies to government, financial, and legal companies. He has worked with Microsoft Learning Partners as a subject matter expert and technical reviewer contributing to several MCSE courses on server and cloud. In 2014, he co-founded a software development company, JE3.COM, where he works on designing infrastructure services and software solutions for the financial services industry. Ronnie is committed to the IT community and is the founder of a Microsoft Windows user group and Chairman of BCS, The Charted Institute for IT, Jersey. Susan Roesner is an IT Architect with expertise in a wide range of technologies and industries (public and private), including Fortune 500 organizations. Since 2009, she has been working in Microsoft System Center technology / IT management consulting and was responsible for Microsoft System Center Virtual Machine Manager 2010, 2012, and 2012 R2, and the Microsoft System Center Data Protection Manager 2010, 2012, 2012 R2 Technology Adoption Program, in addition to all compliance aspects within the System Center family. Before joining H&D International Group, she worked in the finance sector and in Compliance / IT Security, working on projects such as SOX and ISMS implementations, on compliance audits (internal and external), and compliance policy/process creation.