IT Service Management
4 authors - Paperback
£34.99
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Richard Griffiths Editor, Author & Illustrator
Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ITIL trainer. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a principal consultant and head of practice for service management.
