Paola Ochoa Editor

Paola Ochoa is a Professor at the Graduate School of Management ESPAE, ESPOL, Ecuador.

Maria-Teresa Lepeley is the President and CEO at Global Institute for Quality Education. She has been a member of the Board of Examiners of the Baldridge National Quality Awards of the United States and adviser to National Quality Award Programs in Latin America.

Peter Essens is the Director of the Center of Expertise HRM & Organizational Behavior, Faculty of Economics and Business, University of Groningen, the Netherlands.