Customer Development of Effective Performance Indicators in Local and State Level Public Administration
3 authors - Hardback
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Rebekah Schulz is the Director of Community and Culture at a large local government organisation in the state of NSW, Australia.
Andrew Sense is an Associate Professor within the Faculty of Business at the University of Wollongong, Australia.
Matthew Pepper is a Senior Lecturer within the Faculty of Business at the University of Wollongong, Australia.