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Mary Jo Bitner Author

Services Marketing: Integrating Customer Service Across the Firm 4e cover

Services Marketing: Integrating Customer Service Across the Firm 4e

4 authors - Paperback

£56.99

Services Marketing: Integrating Customer Focus Across the Firm ISE cover

Services Marketing: Integrating Customer Focus Across the Firm ISE

3 authors - Paperback

£56.99

Services Marketing: Integrating Customer Focus Across the Firm cover

Services Marketing: Integrating Customer Focus Across the Firm

3 authors - Hardback

£242.96