Mahmood Shah Author

Brian Lehaney is Director of Postgraduate Research at the University of Wollongong in Dubai. He has many years of experience in managing and teaching in higher education, as well as in applied research. He focuses on operational and strategic organizational process improvement, especially in regard to knowledge management theory and practice. He is the author of numerous books and journal papers. Phil Lovett is Senior Lecturer in Information Systems at Coventry University, UK. He has extensive teaching experience with a specialisation in database management. His research centres on information modelling, knowledge elicitation and knowledge-based engineering. Mahmood Shah is Regional Director of the Institute of International Business (IIB) and a Senior Lecturer at the Lancashire Business School, UK. His research interests include mobile government, identity theft prevention methods and technology alignment. He has published papers in several high-quality journals, including The European Journal of Information Systems.