Juliet Draper Author

Jonathan Silverman Associate Clinical Dean and Director of Communication Studies School of Clinical Medicine, University of Cambridge, UK President- elect, European Association for Communication in Healthcare Suzanne Kurtz Professor Emerita University of Calgary, Alberta, Canada Clinical Professor and Director of the Clinical Communication Program College of Veterinary Medicine, Washington State University, US and Juliet Draper Retired General Practitioner Past Director, Eastern Deanery Cascade Communication Skills Teaching Project, UK