Systematische Entwicklung von Dienstleistungsinnovationen
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Edited by Léo-Paul Dana, Professor, Dalhousie University, Canada and Montpellier Business School, France, Isabell M. Welpe, Professor and Chair, Technische Universität München, Germany, Mary Han, Assistant Professor of Entrepreneurship and Strategy, Toronto Metropolitan University, Canada and Vanessa Ratten, Associate Professor of Entrepreneurship and Innovation, Department of Management, Sport and Tourism, La Trobe University, Australia