Gary P Latham Author & Editor

Gary P. Latham is Secretary of State Professor of Organizational Behaviour in the Rotman School of Management at the University of Toronto. He is also the author of several books, including Becoming the Evidence-Based Manager: Making the Science of Management Work for You.

Robert C. Ford is a professor of management in the College of Business Administration at the University of Central Florida. He is the author of several books, including Managing the Guest Experience in Hospitality. He lives in Orlando, Florida.