Erin Bentrim Editor

Erin Bentrim is a visiting assistant professor of psychology at Wingate University. She is also a consultant who specializes in student assessment and strategic planning. Over the past 23 years, Bentrim has served in a variety of positions in higher education administration, including assistant dean of students, interim director of academic assessment, and the director of institutional research and effectiveness. In addition, Bentrim has held faculty appointments at the undergraduate and graduate levels. She has led several strategic planning initiatives in her local community and served as an assessment consultant for multiple campuses. She was the national co-chair of the NASPA Assessment, Evaluation, and Research Knowledge Community from 2009 to 2011 and is a founding member of the Student Affairs Assessment Leaders. She holds a PhD in educational psychology and research and an MEd in student personnel services from the University of South Carolina and a BA in English from Wofford College. Gavin W. Henning is Professor of Higher Education at New England College in New Hampshire where he directs the Master of Science in Higher Education Administration and Doctorate of Education programs. Gavin is a past president of ACPA – College Student Educators International as well as a past president of the Council for the Advancement of Standards in Higher Education (CAS). He has over 20 years' experience in higher education assessment and institutional research and frequently consults and presents regionally, nationally, and internationally on the topic. His scholarship includes over 90 peer-reviewed presentations and over 90 invited presentations and keynotes regarding assessment. In addition, he has published articles and books on assessment including Student Affairs Assessment: Theory and Practice with Darby Roberts that serves as the foundational text for assessment courses in many higher education graduate programs. Gavin earned his Ph.D. in Leadership and Policy Studies from the University of New Hampshire. Kimberly Yousey-Elsener is the director of assessment and evaluation for University Life and Services at the University of Buffalo. In addition, she serves as associate editor for internal publications for ACPA and on the faculty for the College Student Personnel Administration program at Canisius College. Her experience in higher education includes teaching at the undergraduate and graduate levels, residence life, academic advising/support, service learning, student activities, and assessment, as well as serving as an assessment consultant for Campus Labs. She received a doctorate from New York University in higher education administration and policy, a master's degree from Kent State University in college student personnel administration, and a bachelor's of music education from Baldwin-Wallace College.