Customer Service Delivery in Africa
3 authors - Hardback
£120.00
Robert E. Hinson is a Professor and Pro Vice-Chancellor at the Ghana Communication Technology University. He is a Series Editor of the Palgrave Studies of Marketing in Emerging Economies as well as the Palgrave Studies of Public Sector Management in Africa
Doreen Anyamesem Odame is the examination officer in the Department of General Studies at the Ghana Communication Technology University.
Eric Kwame Adae is an Assistant Professor at the Drake University School of Journalism and Mass Communication. He is the Lead Author of the recently published ‘Social Media and Africa’s Public Sector (Palgrave Macmillan, 2023).’
Kwame Adom is Visiting Faculty at the Burman University in Canada and also a Senior Lecturer at the Department of Marketing and Entrepreneurship at the University of Ghana Business Sch