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Donald Gross Author

John F. Shortle, PhD, is Professor in the Department of Systems Engineering and Operations Research at George Mason University.

James M. Thompson is an Enterprise Architect at the Federal Home Loan Mortgage Corporation.

Donald Gross, PhD, is Professor emeritus, The George Washington University, and was Distinguished Research Professor of Operations Research and Engineering at George Mason University.

The late Carl M. Harris, PhD, was BDM International Professor and the founding chair of the Systems Engineering and Operations Research Department at George Mason University.