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Charles Araujo Author

Charles Araujo is the founder and CEO of The IT Transformation Institute. He is a recognized leader and expert in the areas of IT transformation and IT organizational change. He serves on the boards of itSMF USA and The Executive Next Practices Institute. He has been quoted or published in magazines, blogs and websites including ZDNet, IT Business Edge, ITSM Portal, TechRepublic, itSMF USA's Forum, HDI SupportWorld and USA Today. He speaks frequently on a wide range of subjects related to his vision of the future of IT.