Brandy Smith Author

Mario C. Martinez is Professor of Higher Education at The University of Nevada, Las Vegas.

Brandy Smith is a postdoctoral fellow at the Association for the Study of Higher Education at the University of Nevada, Las Vegas. She has management and consulting experience in organisational development, operations, and strategy.

Katie Humphreys is completing a doctorate in Higher Education Leadership and has managed staff and programmes at four universities.

All three are founding partners of SoftSkillsPros.com, a training and resource company serving higher education institutions and the many professionals who work within them.