![IT Service Management cover](https://cdn.theportobellobookshop.com/img/9781780173184.jpg?p=search)
IT Service Management
4 authors - Paperback
£34.99
Find out more
Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ITIL trainer. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a principal consultant and head of practice for service management.