Adil Dalal Author

Adil Dalal is the President & CEO of Pinnacle Process Solutions, Intl, LLC, holding two Master’s degrees and a Doctorate in Business Administration and several certifications in leadership, coaching, quality, lean, six sigma, project management, and digital transformations. A visionary leader with 20+ years of global experience, he has driven 350+ enterprise-wide transformations across 25 industries and five continents, spanning Lean Six Sigma, digital transformation, leadership, software development, factory re-layouts, and M&As. A strategic coach to executives and government leaders, Dr. Dalal enhances human potential and ROI through leadership excellence. Named a Top 15 Entrepreneur Disrupting Their Industry by MSN, he serves on the Forbes Executive Coaching Council and is a Platinum CEO Life member. A dynamic keynote speaker, he has delivered 100+ talks worldwide, including TEDx Brussels, the Saudi Government’s Quality Conference, and the UK House of Lords. His book, The 12 Pillars of Project Excellence, has won the ASQ Crosby Zero-Defect Medal, the Shingo Research Award, and the Axiom Best Business Book Award. Other accolades include the Global Award for Outstanding Contribution to Quality and Leadership, Most Inspiring Thought Leader 2024, and Excellence in Teaching. A pioneer of Sensei Leadership™, iLean™ Technology, iCulture™, The V-Factor™, and Pinnacle Performance Zone™, Dr. Dalal is a catalyst for high-performance teams, revolutionizing leadership, teamwork, and personal development.

Elizabeth A. Cudney is President of Cudney Consulting Group, LLC, and a Professor of Data Analytics in the John E. Simon School of Business at Maryville University. She received her B.S. in Industrial Engineering from North Carolina State University, Masters in Mechanical Engineering and MBA from the University of Hartford, and doctorate in Engineering Management from the University of Missouri–Rolla. Dr. Cudney received the 2025 ASQ Grant Medal for exemplary leadership in designing and delivering curriculum. Dr. Cudney received the 2024 Book of the Year award from the International Lean Six Sigma Institute and the 2023 Walter E. Masing Book Prize from the International Academy for Quality for her book on Lean Sustainability. Dr. Cudney received the 2022 Crosby Medal from ASQ and the 2021 Bernard R. Sarchet Award from ASEE EMD for lifetime achievement in engineering management education. She received the 2021 Walter E. Masing Book Prize from the International Academy for Quality for her book on Lean Six Sigma. In 2018, Dr. Cudney received the ASQ Crosby Medal for her book on Design for Six Sigma. Dr. Cudney received the 2018 IISE Fellow Award. She also received the 2017 Yoshio Kondo Academic Research Prize from the International Academy for Quality for sustained performance in exceptional published works. In 2014, Dr. Cudney was elected as an ASEM Fellow. In 2013, Dr. Cudney was elected as an ASQ Fellow. In 2010, Dr. Cudney was inducted into the International Academy for Quality. She received the 2008 ASQ A.V. Feigenbaum Medal and the 2006 SME Outstanding Young Manufacturing Engineering Award. She has published 15 books and over 135 peer-reviewed journal papers. Dr. Cudney is a certified Lean Six Sigma Master Black Belt. She holds eight ASQ certifications, which include ASQ Certified Quality Engineer, Manager of Quality/Operational Excellence, and Certified Six Sigma Black Belt, amongst others.