Implementing Metrics for IT Service Management
ITSM Library, an Implementation Guide
David Smith author Van Haren Publishing editor
Format:Paperback
Publisher:Van Haren Publishing BV
Published:1st Sep '08
Should be back in stock very soon
This non-fiction paperback, "Implementing Metrics for IT Service Management" from David Smith & Van Haren Publishing, was published 1st September 2008 by Van Haren Publishing BV.
ISBN: 9789087531140
Dimensions: unknown
Weight: unknown
1 pages