This is Service Design Thinking. Basics - Tools - Cases

Marc Stickdorn author

Format:Paperback

Publisher:BIS Publishers B.V.

Published:3rd Feb '14

Should be back in stock very soon

This is Service Design Thinking. Basics - Tools - Cases cover

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

ISBN: 9789063692797

Dimensions: unknown

Weight: unknown

380 pages