Measuring E-Service Quality and Its Linkage to Customer Loyalty

Zhilin Yang author

Format:Paperback

Publisher:LAP Lambert Academic Publishing

Published:3rd Sep '10

Currently unavailable, and unfortunately no date known when it will be back

Measuring E-Service Quality and Its Linkage to Customer Loyalty cover

This paperback, "Measuring E-Service Quality and Its Linkage to Customer Loyalty" from Zhilin Yang, was published 3rd September 2010 by LAP Lambert Academic Publishing.

ISBN: 9783838397467

Dimensions: 229mm x 152mm x 10mm

Weight: 268g

176 pages