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Driving Networked Service Productivity

Christofer F Daiberl author

Format:Paperback

Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Published:3rd Mar '20

Currently unavailable, and unfortunately no date known when it will be back

Driving Networked Service Productivity cover

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.  

ISBN: 9783658295790

Dimensions: unknown

Weight: unknown

264 pages

1st ed. 2020