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Call Center Management in Der Praxis

Strukturen Und Prozesse Betriebswirtschaftlich Optimieren

Stefan Helber author Raik Stolletz author

Format:Paperback

Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Published:3rd Sep '12

Currently unavailable, and unfortunately no date known when it will be back

Call Center Management in Der Praxis cover

This paperback, "Call Center Management in Der Praxis" from Stefan Helber & Raik Stolletz, was published 3rd September 2012 by Springer-Verlag Berlin and Heidelberg GmbH & Co. KG.

ISBN: 9783642620515

Dimensions: 234mm x 156mm x 12mm

Weight: 331g

218 pages

Softcover Reprint of the Original 1st 2004 ed.