Strategic Management of Professional Service Firms
Theory and Practice
Stephan Kaiser author Max Josef Ringlstetter author
Format:Paperback
Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Published:11th Oct '14
Currently unavailable, and unfortunately no date known when it will be back
Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.
ISBN: 9783642423581
Dimensions: unknown
Weight: unknown
208 pages
2011 ed.