Process Management
A Guide for the Design of Business Processes
Jörg Becker editor Michael Rosemann editor Martin Kugeler editor
Format:Hardback
Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Published:24th Jan '11
Should be back in stock very soon
This hardback is available in another edition too:
- Paperback£54.99(9783642423178)
"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.
ISBN: 9783642151897
Dimensions: unknown
Weight: unknown
596 pages
2nd ed. 2011