Humanistic Perspectives in Hospitality and Tourism, Volume II
CSR and Person-Centred Care
Kemi Ogunyemi editor Omowumi Ogunyemi editor Ebele Okoye editor
Format:Hardback
Publisher:Springer Nature Switzerland AG
Published:18th May '22
Currently unavailable, and unfortunately no date known when it will be back
This hardback is available in another edition too:
- Paperback£139.99(9783030955878)
This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.
Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic.
These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.
ISBN: 9783030955847
Dimensions: unknown
Weight: unknown
312 pages
1st ed. 2022