Measuring Productivity in Education and Not-for-Profits

With Tools and Examples in R

Kenneth Moore author

Format:Paperback

Publisher:Springer Nature Switzerland AG

Published:6th Jul '22

Currently unavailable, and unfortunately no date known when it will be back

Measuring Productivity in Education and Not-for-Profits cover

This book takes the reader through real-world examples for how to characterize and measure the productivity and performance of NFPs and education institutions—that is, organisations that produce value for society, which cannot be measured accurately in financial KPIs. It focuses on how best to frame non-profit performance and productivity, and provides a suite of tools for measurement and benchmarking. It further challenges the reader to consider alternative and appropriate uses of quantitative measures, which are fit-for-purpose in individual contexts.

It is true that the risk of misusing quantitative measures is ever-present. But does that risk outweigh the benefits of forming a more precise and shared understanding of what could generate better outcomes? There will always be concerns about policy and performance management. Goodheart’s Law states that once a measure becomes a target, it is no longer a good measure. This book helps to strike a meaningful balance between what can be measured, what cannot, and how best to use quantitative information in sectors that are often averse to being held up to the light and put on a scale by outsiders.


ISBN: 9783030729677

Dimensions: unknown

Weight: unknown

148 pages

1st ed. 2021