7 Steps to Organizational Excellence

This book introduces the concepts contributing to healthcare organizational excellence and is designed to aid organizations seeking to embed a culture of excellence through a variety of established programs. The book focuses on identifying organizational excellence as derived from the literature, high reliability organizations (HROs), and nationally recognized programs, including the ANCC Magnet Recognition Program®, ANCC Pathway to Excellence® Program, and Accreditation programs. The authors explore concepts that are relevant to achieving organizational excellence and provide tools to help analyze gaps and determine steps forward in the pursuit of organizational excellence.