ICT for social welfare

"... a well written text which social care practitioners, indeed most local government officers, can use to help them recognise what ICT can and cannot do and how to harness it successfully to the development of modern public services." Socitm News
"The authors write lucidly about the social context for modern IT. And there are good sections about the digital divide and how information intermediaries can brisge gaps to reduce a sense of exclusion from awesome techie nirvanas." Community Care
"... a slim, well laid-out volume with lots of good content, which manages to raise a thought or two in the process." Local Government First "Anyone who has previously found this subject difficult may rest assured that this book will clarify many issues and topics for them, in a relatively short time... strongly recommended to be read and to be kept in all working areas as a practical guidance and reference manual." RCN Information in Nursing Newsletter
"This accessible and informative book will boost the confidence of busy managers and staff grappling with ICT issues in a wide range of statutory and voluntary welfare organisations. With plenty of examples of ICT in use and checklist frameworks on important issues, this book will put managers back in control of the 'ICT juggernaut'." Terry Patterson, Local Government Association Social Security Advisers Group