Handing Over

This insightful book, Handing Over, presents a new model for shift transitions, emphasizing effective communication and team engagement during handovers.

In Handing Over, the author explores the innovative concept of enhancing consistency in communication during shift changes in residential and health care settings. It emphasizes that the effectiveness of information transfer is not solely dependent on the data itself but rather on the context and dynamics of the handover process. By shifting the focus from the outgoing team to the incoming one, the book presents a fresh perspective on how handovers can be more productive and meaningful.

This new approach encourages the incoming shift to take the lead during handovers, allowing them to interview their predecessors instead of merely receiving information. This method fosters a deeper understanding of the ongoing situation and promotes active engagement among team members. By implementing this strategy, staff can gain valuable insights and improve the overall quality of care provided to residents and patients.

Handing Over also includes practical advice and coaching exercises aimed at enhancing interviewing skills and fostering effective communication within teams. With numerous real-life examples and actionable strategies, the book serves as a comprehensive guide for professionals seeking to refine their handover practices. It is a valuable resource for anyone looking to improve the continuity of care and ensure that critical information is shared effectively between shifts.