Implementing Service Quality Based on ISO/IEC 20000
3rd Edition
Format:Paperback
Publisher:Itgp
Published:25th Oct '12
Currently unavailable, and unfortunately no date known when it will be back
This paperback, "Implementing Service Quality Based on ISO/IEC 20000" from Michael Kunas, was published 25th October 2012 by Itgp.
ISBN: 9781849284424
Dimensions: unknown
Weight: unknown
3rd ed.