Personalising public services
Understanding the personalisation narrative
Format:Hardback
Publisher:Bristol University Press
Published:27th Jul '11
Currently unavailable, and unfortunately no date known when it will be back
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
"Needham's policy narrative thesis is a welcome and persuasive critique of the manner in which policies are formed and implemented." British Politics and Policy at LSE blog
ISBN: 9781847427601
Dimensions: unknown
Weight: unknown
216 pages