Promiscuous Customers:Invisible Brands
Delivering Value in Digital Markets
Michael Bayler author David Stoughton author
Format:Paperback
Publisher:John Wiley and Sons Ltd
Published:7th Nov '01
Currently unavailable, and unfortunately no date known when it will be back
Phones, TV's, PDA's, watches and even fridges are rapidly taking the place of the PC. Now Europe's proliferating channels and devices - plus its multiple cultures and languages - are writing tomorrow's rules. Part field book, part manifesto, and part behind-the-scenes expose, Promiscuous Customers, Invisible Brands is a practical guide which leads the reader through the cycle of strategy, specification, planning and implementation of an e-business. It balances crisp observation with just-in-time pragmatism, on a solid foundation of value and quality management.
Created by two of Britain's most experienced and visionary strategists, Promiscuous Customers, Invisible Brands provides the insights, the framework and the toolkit for confident, flexible management through the next wave of digital business.
Michael Bayler and David Stoughton are the founders and senior partners of The Value Partnership, the e-business strategy consultancy.
"For a readable, thought-provoking and challenging assessment of how to deliver value in digital markets, this is a recommended read." (European Centre for Customer Strategies, 21 February 2002)
ISBN: 9781841121598
Dimensions: 235mm x 157mm x 22mm
Weight: 425g
280 pages