Six Steps to Customer Happiness

Trying to work out what pitfalls to avoid with your loyal customers? These six steps give you the tools and advice you need. With real-life examples of what to do and what not to do, this is an instructive and helpful book.

Trying to work out what pitfalls to avoid with your loyal customers? These six steps give you the tools and advice you need. With real-life examples of what to do and what not to do, this is an instructive and helpful book.Learn how to make your customers happy and improve your business! The six key steps give you all the tools you need to give your customers the satisfaction they require and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn from your mistakes and put into practice long term measures to benefit your business.