Super User Networks for Software Projects

Unleash the immense potential of strategically utilising Super Users to drive lasting advantages for your implementation projects and ensure your organisation's longevity. This book serves as a practical guide, tailored for pragmatic individuals, providing invaluable insights for practitioners in systems implementations, change management, and organisational projects. Its research-based foundation is seamlessly blended with real-world applications, making it an indispensable companion for anyone seeking hands-on expertise in driving successful transformations. -- Colin German FBCS, Co-Founder and Senior Consultant, CMG Consulta
This book is well-written and provides a wealth of knowledge, advice, and real-world examples, on successful and collaborative Super User communities. The author's use of humour made the book an enjoyable and engaging read, it will be a resource I refer to again. I highly recommend this book to anyone involved in digital transformation or software projects. -- Mike Button CITP MBCS, ICT Infrastructure and Development Manager
This book presents the case for Super Users and their active participation in the system development life-cycle with rigour and clarity. It is a thorough piece that provides both underpinning theory and practical steps to facilitate successful project outcomes through the identification, development and inclusion of Super Users. There is a wealth of practical advice on how Super Users can positively and productively interact with the wide variety of possible stakeholders in the project lifecycle. -- John Burns LLM CEng MBCS, Information Security Risk Analyst
An excellent guide for creating, developing and maintaining Super User Networks in any high complexity or high impact digital transformation or software project. It also importantly covers when not to use them, and the considerations, potential pitfalls and mitigation strategies. Grounded in both practice and research, the book helpfully signposts to change management models, frameworks and methodologies. Explains how Super Users can be effectively deployed as part of a multi-faceted change and continuous improvement process. -- Barry McGuire MBCS, Systems Librarian
This is not the usual business book, it approaches the topic with a sense of humour, the author's personality shines through backed by a wealth of experience and expertise. Highlighting the power of leveraging Super Users in your software project with step-by-step how to implement a Super User model from initiation through to Business as Usual. It holds insightful key takeaways on top of well thought out methods for adoption. -- Kym Glover MBCS, Program Manager, ForgeRock
Embracing champions, super users and agents of change in digital transformation is a marker of successful people centred change. Super User Networks for Software Projects provides tips to navigate recognised change management models combined with a psychological depth that gives confidence to any change practitioner, project manager or transformation leader. -- Jim Bird CMgr MCMI, Management Consultant