How Customers Buy…& Why They Don't

Mapping and Managing the Buying Journey DNA

Martyn R Lewis author

Format:Hardback

Publisher:Diversion Books

Published:15th Aug '18

Currently unavailable, our supplier has not provided us a restock date

How Customers Buy…& Why They Don't cover

In business, nothing happens until somebody buys something. And most businesses have a very good idea of why a prospective customer should buy their offering but lack critical knowledge about how their customers actually buy and are often blind to why they may not. As a result of extensive research, How Customers Buy…And Why They Don’t offers a formula for understanding any Customer Buying Journey. The book provides the approach to developing a strategy and a sales and marketing approach to successfully navigate and positively impact that buying journey. Whether you are an executive, in management, an entrepreneur, an investor, a marketer, or a sales person, reading what Martyn has to say will radically change what you do and how successful you will be as a result.

“Turns out, it’s not about selling any more. It’s about buying. It is clear that the successful organization is one that learns to help their customers navigate their particular Buyer’s Journey. This book is going to be a seminal work in the evolution of commercial success in the early part of the 21st century.” —Scott Lewis, CEO, CEO Roundtable

“This meticulously researched and well-written book is refreshing and insightful. Simply put, if you want to be more successful in building your business, read this book!” — Tim Hoerr, CEO & Managing Partner, Serra Ventures

ISBN: 9781635765144

Dimensions: unknown

Weight: 550g

352 pages