Customer-Centric Knowledge Management
Concepts and Applications
Minwir Mallouh Al-Shammari editor
Format:Hardback
Publisher:Business Science Reference
Published:31st Aug '11
Currently unavailable, and unfortunately no date known when it will be back
Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
ISBN: 9781613500897
Dimensions: unknown
Weight: unknown
332 pages