Customer-Centric Knowledge Management

Concepts and Applications

Minwir Mallouh Al-Shammari editor

Format:Hardback

Publisher:Business Science Reference

Published:31st Aug '11

Currently unavailable, and unfortunately no date known when it will be back

Customer-Centric Knowledge Management cover

Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).

ISBN: 9781613500897

Dimensions: unknown

Weight: unknown

332 pages