Stakeholder Adoption of E-Government Services

This book explores the stakeholders involved in e-government, detailing growth stages and proposing a citizen-centric framework for effective service delivery.

In Stakeholder Adoption of E-Government Services, the author delves into the various stakeholders involved in the realm of e-government. The book outlines the different stages of growth and service maturity levels that e-government initiatives experience, providing a comprehensive analysis of how these stakeholders interact with digital services. By examining both developed and developing countries, the publication highlights the diverse paradigms and fundamental discourses that influence the adoption process of e-government services.

The text further explores the driving and resisting factors that impact stakeholder engagement with e-government. Through empirical studies, the author sheds light on critical issues and factors that shape the experiences of citizens and government entities alike. This analysis not only enhances understanding of the e-government landscape but also proposes a citizen-centric framework for governance that emphasizes inclusivity and responsiveness.

Additionally, Stakeholder Adoption of E-Government Services offers practical tools for evaluating the performance of e-government projects. By drawing insights from implemented e-government initiatives, the book provides valuable inferences that can guide future projects and policies. This comprehensive approach makes it a vital resource for researchers, practitioners, and policymakers interested in the evolving dynamics of e-government and its impact on society.