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Information Technology Governance and Service Management

Frameworks and Adaptations

Aileen Cater-Steel editor

Format:Hardback

Publisher:IGI Global

Published:30th Sep '08

Should be back in stock very soon

Information Technology Governance and Service Management cover

Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization.

Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

This book provides an in-depth view of challenges and benefits experienced by organisations in their initial adoption of the frameworks and then incorporating the subsequent revisions." —Aileen Cater-Steel, University of South Queensland, Australia

ISBN: 9781605660080

Dimensions: unknown

Weight: 1608g

495 pages