TQ Manager
A Practical Guide for Managing in a Total Quality Organization
Warren H Schmidt author Jerome P Finnigan author
Format:Hardback
Publisher:John Wiley & Sons Inc
Published:25th Oct '93
Currently unavailable, and unfortunately no date known when it will be back
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
"Bravo! Schmidt and Finnigan have provided some long-awaitedpractical advice and know-how to help leaders ensure a successfultransformation to a total quality organization." --Thomas A.Meachum, director of quality resources, HCA Bayonet Point/HudsonMedical Center
"The down-to-earth guide on transforming companies to total qualitymanagement! TQManager offers practical hands-on advice and aninvaluable self-assessment tool for every manager who must lead thechange to total quality." --Bill Wiggenhorn, president, MotorolaUniversity
ISBN: 9781555425593
Dimensions: 242mm x 161mm x 20mm
Weight: 413g
215 pages