The Race Without a Finish Line
America's Quest for Total Quality
Warren H Schmidt author Jerome P Finnigan author
Format:Hardback
Publisher:John Wiley & Sons Inc
Published:13th Oct '92
Currently unavailable, and unfortunately no date known when it will be back
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
"An excellent primer on the most important subject for American business in the 1900's--training its people." --James Flannigan, Business columnist, Los Angeles Times
ISBN: 9781555424626
Dimensions: 239mm x 161mm x 34mm
Weight: 748g
402 pages