DownloadThe Portobello Bookshop Gift Guide 2024

The Problem With Change

The Essential Nature of Human Performance

Ashley Goodall author

Format:Paperback

Publisher:Ebury Publishing

Published:9th May '24

Should be back in stock very soon

The Problem With Change cover

'A crucial read.' Marshall Goldsmith

'A must-read.' Marcus Buckingham

Change and innovation are the cornerstones of dynamic and modern business.

Or so we are told.


Whether it’s a merger or re-org; a new process, policy, or IT “solution”; or reconfiguring the office layout, change has become the ultimate easy button for leaders, who pursue it with abandon and thereby unleash an endless torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.

Yes, companies need to grow, innovate, and adapt to changing needs. But stressed-out employees rarely go the extra mile, chaos rarely produces agility or speed, and it’s hard innovate or grow while bleeding talent to turnover and quiet quitting. This is how change stymies the very progress that it seeks.

Drawing on decades spent leading HR operations at Deloitte and Cisco, Ashley Goodall explores the essential nature of human performance and offers a radical new alternative to the constant turbulence that defines corporate life. By prioritizing team cohesion (instead of reshuffling teams at will), by communicating in real words (rather than corporate speak), by striving for predictability (instead of charisma), by honoring shared rituals (instead of corporately-mandated bonding), by fixing only the things that are truly broken (instead of moving fast and breaking everything in sight) and more, leaders at every level can create environments that allow people to do the best work of their lives.

Well-phrased wisdom about the futility of corporate life and how to combat it. * The Financial Times *
The Problem with Change is a timely exploration of the complexity of organizational transformation. It dispels the myth that change is an unqualified good and tackles the hard truths about the challenges it brings. With an honest and insightful look at the intricacies of change management, Goodall offers a fresh perspective that questions our readiness to disrupt and provides a nuanced discussion on stability in the workplace. As someone deeply invested in the growth and development of leaders and organizations, I believe this book is a crucial read for anyone looking to navigate the often turbulent waters of change. * Dr. Marshall Goldsmith is the Thinkers50 #1 Executive Coach and New York Times bestselling author of What Got You Here Won’t Get You There *
Ashley Goodall has achieved something rare and wonderful: he has taken a subject with which we are all deeply familiar—change—and turned it upside down. And in so doing, he has not only revealed ‘the problem with change,’ but also how to find within it all the resiliency and creativity we need to succeed. The Problem with Change is a completely engaging book that causes us to reassess much of what we’ve all mistaken for 'truth' and reveals insights and ideas we can never unsee. Given how much change we are all grappling with today, this book could not be more timely. It is a must-read for any leader trying to find their bearings in these wildly turbulent times. * Marcus Buckingham, bestselling author and strengths researcher *
How refreshing to find a leadership expert who will admit the truth—that change isn't the same as improvement, and that companies need stability, community, and real respect for workers as much if not more so than (yet another) round of ‘disruption.' Corporate leaders could save a lot of money, time and pain by taking Goodall's advice. * Rana Foroohar, global business columnist at the Financial Times and author of Homecoming *
Change is neither good, nor bad—and much of it is essential. But that doesn’t make it easy. In his brilliantly thought-provoking The Problem with Change, Ashley Goodall argues persuasively that a big part of the job of leaders is to create stability—to dampen the disruptive nature of change and to allow their teams to perform. * Stan McChrystal, General, US Army (Ret), CEO, McChrystal Group, and Co-author of Team of Teams: New Rules of Engagement for a Complex World *

ISBN: 9781529146455

Dimensions: 234mm x 153mm x 20mm

Weight: 357g

288 pages