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Cementing Customer Relationships

H James Harrington author Thomas H Carmody author

Format:Paperback

Publisher:Taylor & Francis Inc

Publishing:15th Nov '30

£18.99

This title is due to be published on 15th November, and will be despatched as soon as possible.

Cementing Customer Relationships cover

This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.

ISBN: 9781466590663

Dimensions: unknown

Weight: unknown

175 pages