Managing the Impact of COVID-19 on UK Public Services

Public services have been at the frontline of the response to COVID-19 and, despite the extraordinary efforts of staff, most services have struggled. This book evaluates the impact of COVID-19 on the UK health and social care sector, paying particular attention to widening social inequalities. It explores the strengths and weaknesses of UK public services’ response to the pandemic, outlining how eroded resilience and reduced trust in leadership have influenced the sectors’ ability to deliver. The book outlines recommendations for policy reform in the aftermath of the pandemic, including suggestions for an increased focus on decentralised governance and leadership.