Public Relations and Journalism in Times of Crisis

“Public Relations and Journalism in Times of Crisis is a must-read for journalists, practi-tioners and students—and a fascinating exploration for anyone with interest in a peek behind the curtain at some of our culture’s most pivotal moments. The authors break new ground in bringing together the convergent perspectives of crises from those who experience them, those who man-age them, those who report on them and the social media that engage and sometimes exacerbate them. While crisis prevention, management and mitigation have been the central part of my career and the focus of my writing, presenting and teaching, after just the introduction I came away with a better understanding of crisis and how to best understand and manage them. Far more than just cataloguing elements of a crisis or contrasting the differences among these various inter-ests and perspectives, Miller and Broussard chart a course for a better future for management and coverage of crises. There is no richer text for a unique, thorough, thoughtful study of crisis through differing perspectives and so many recent examples and case studies.” John Deveney, APR, ABC, PRSA Fellow; President and CEO, Deveney Communications
“The analysis of actions and interactions on both sides of the aisle (journalism and public rela-tions) in Public Relations and Journalism in Times of Crisis offers an opportunity to learn and grow for both public relations professionals and journalists, in addition to students. As a former journalist who became a press secretary and then an academic, I see the tremendous bene-fit in reading about and understanding these case studies for all three groups. Too often, profes-sionals give short shrift to after-action reviews. Miller and Broussard’s book provides insight into pitfalls to avoid and best practices to implement ahead of the crush of a crisis—the first to exam-ine the issue from both perspectives.” Cleo Joffrion Allen, Ph.D., APR, Dillard University