Communication in Healthcare Settings

Policy, Participation and New Technologies

Alison Pilnick editor Jon Hindmarsh editor Virginia Teas Gill editor

Format:Paperback

Publisher:John Wiley and Sons Ltd

Published:23rd Apr '10

Currently unavailable, and unfortunately no date known when it will be back

Communication in Healthcare Settings cover

This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.

  • Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK
  • Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care
  • Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
  • Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice

"In their introductory chapter, the editors provide an overview of CA research in the medical field so far and explicate how they think such research should be devel¬oped further, as noted above . . . I do hope, and expect, that the collection can function as a stimulus to indeed extend the focus of ‘medical' studies using CA and ethnomethodology in the ways demonstrated here." (Discourse Studies, 2011)

"In this sense this book offers a great deal of inspiration to those interested in health communication from both methodological and practice perspectives." (Sociology of Health & Illness, 2011)

ISBN: 9781405198271

Dimensions: 231mm x 152mm x 11mm

Weight: 254g

168 pages