Getting Real About Knowledge Networks

ANDREA BACK is Full Professor at the University of St. Gallen and also Director of the Institute of Information Management. She is Head and Founder of the two research groups Learning Center HSG and KnowledgeSource (the latter together with Professor von Krogh). These competence centres are specific in how they practice applied research in close cooperation and collaboration within a consortium of interested companies. Dr. Back is well known for her research in E-Learning, knowledge networking and workplace E-Collaboration. GEORG VON KROGH has been a professor of management at the Unive

Theoretical approaches to the management of organizational knowledge abound, yet there are few guidelines on how to implement a systematic approach to the management of organizational knowledge. This book provides a practical guide to the management and measurement of knowledge networks using case studies from companies such as Unilever and Lotus.Theoretical approaches to the management of organizational knowledge abound, yet there are few guidelines on how to implement a systematic approach to the management of organizational knowledge. This book provides a practical guide to the management and measurement of knowledge networks using case studies from companies such as Unilever and Lotus.