PR Technology, Data and Insights

"An essential resource for public relations professionals and a meaningful tool to drive communication strategies for desired business outcomes. This book will help enable us to demonstrate the real value of PR on the bottom line of our organizations and, hopefully, a larger investment in our work." * Eileen Sheil, Vice President of Communications, Medtronic *
"Data in the digital world is the new gold, and there is no greater asset for PR professionals to show the value and impact their function is having on the business. Mark is one of the industry's leading experts on insights for PR, and this book marries the ago-old benefits of public relations with the new-age technologies that are fueling our world forward." * Atle Erlingsson, Corporate Communications, Google Cloud *
"Mark has been an innovator and advocate in the communications profession for a long time. His book provides incredible perspective and actionable advice on how to convey the real power and impact PR and Communications can have on driving real business value and shaping real, sustainable brand momentum." * Manuel Goncalves, Global Chief Communications Officer, BNY Mellon *
"Insights and analytics live at the intersection of code and content in the age of digital storytelling. If companies are not able to listen and learn before they speak, they risk becoming content polluters that distract people away your brand. The lessons shared in this book are invaluable and encapsulate his storied career as the shepherd who guided his clients to safe arbor in time of crisis and opportunity." * Andrew Bowins, Senior Vice President, Communications and Public Affairs, Entertainment Software Association *
"Using data and digital technology to plan, execute and measure PR is indispensable today. Mark Weiner shares his insights and provides solutions; a must-read for communication leaders around the world." * Dr. Ansgar Zerfass, Professor and Chair of Strategic Communication, Leipzig University, Germany, & Editor, International Journal of Strategic Communication *
"Public relations has always embraced technological innovation, but the speed of change and volume of technology and data choices can sometimes feel overwhelming. In this book, Mark Weiner provides a comprehensive overview of the current and not-to-distant future, and provides some practical steps for getting a handle on changes that likely will never end, but will only accelerate." * Joe Mandese, Editor-in-Chief, MediaPost *
"Mark Weiner is amongst those very few rational advocates of the need for a sounder professional credibility based on fact and data for the 3-5 million 'artists' operating in the world today. His call to 'Begin simple. Simply begin' strikes a bell when we look at ourselves in the mirror early morning in search for a convincing reason to persist. I strongly recommend both young, middle-aged and ancient professionals to 'begin to begin'." * Toni Muzi Falconi, Founding chair of the Global Alliance for Public Relations and Communication Management, Educator and polemist *
"Technology changed how people communicate and consume information, and also enabled speedy data collection and processing. Yet, it still comes back to communication professionals to uncover actionable insights from the data, execute communication plans and manage public relations. Great possibilities of research-driven PR practice can be found in this book." * Patty Lin, Communications Director, Oracle *
"Information and communication technologies (ICTs), particularly those utilizing algorithms, machine learning and other increasingly advanced applications of artificial intelligence (AI), and the data and insights available through such technologies, are reshaping media, and business and government communication. Therefore, public relations professionals, as well as journalists and marketers, need to be able to use these tools and the data and insights derived from them in ethical as well as effective ways. This book examines these developments, making it essential reading for PR professionals." * Jim Macnamara, PhD, Distinguished Professor of Public Communication, University of Technology, Sydney *
"Weiner has written a classic! He has blended marketing and communication theory with the best practices of the profession. This should be on every communicators' bookshelf." * David Michaelson, PhD, Leading Expert in Communication Research, Measurement and Evaluation *
"Industry veteran and thought-leader Mark Weiner has written a must-read guide for communications professionals looking to optimize the PR process and quantify the power of corporate communications. Read this book and benefit from his experience and expertise." * Chris Monteiro, Communications Consultant and former chief communications officer, Mastercard and KPMG *
"Mark Weiner knows how to organize his experience into logical framework and rephrase it in plain terms so practitioners can not only understand, but also reference in their daily work. PR Technology, Data and Insights will help you navigate the challenges of the big data revolution." * Koichi Yamamura, PhD., Principal, TS Communication *